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F.A.Qs

 

 

 

1.      What is the most common reason I get the no disk found error on start up?

A.      The most common reason for this is there is a floppy disk in the drive or there may be a USB memory stick installed.  There are 2 options to stop this either a. remove disk/memory stick or b , go into setup (bios settings) and set to boot from the hard drive 1st.  This is normally drive C

 

2.      I forgot my local user logon password.

A.      On a multi user machine there is an easy remedy. Log on with another users account that has administrators privileges and use the users applet in the control panel to change password.* note some other pc remembered passwords will be lost.  On a single user pc try and logon using the administrators account the password might be (blank) or ‘admin’.  On a domain contact your administrator.

 

3.      I get the ‘Access denied’ when trying to Access a file.

A.      The most common reason for this is that it is someone else’s document.  The easies solution is asking the other user if they will make it a shared document, this will resolve the issue in most cases.  In a domain scenario ask the administrator to do it.

 

4.      I cannot get on the internet.

A.      what a simple question and so many possibilities.  1st check all leads and double check to make sure the connector hasn’t just been pulled out of its socket slightly.  Then the most common thing to do is reset modem / router (i.e. Unplug then turn on).  There is a repair function in the connections menu of internet connection in the control panel.  After that it gets a little more in depth.

  

 

 

 

 

 

 

 

 

 

 

 

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